We’re dedicated to supporting our community every step of the way. Whether you’re just getting started or you’re an experienced developer, we offer a variety of tools and environments to help you succeed. Explore our resources to find the ones that best fit your needs and let’s grow together!
Help Desk Express (HDE) is our DataFlex-based online support application, facilitating the submission of bug reports, product suggestions and questions.
HDE ensures easy management of support communications and ticket status monitoring for Data Access and customers alike. All tickets should be entered in English for seamless resolution by our support team. To get started, simply create a DataFlex Account and an HDE user account. We're here to assist you every step of the way.
The Data Access Worldwide Support Forums serve as a comprehensive online support hub, housing over 100,000 posts covering various aspects of DataFlex.
Our forums are enriched by active participation from Data Access Worldwide’s product development and technical support teams, as well as a vibrant global community of developers. Explore this invaluable resource to access a wealth of knowledge and engage with experts in the field.
For advanced technical support, Data Access Worldwide offers two options:
Please note the following:
